Cosiness, fragrances, wood and design features

The bedrooms are designed according to eco-friendly criteria, using wood and glass. We have paid great attention to interior design in order to create a cosy atmosphere, where every detail is the protagonist of a regenerating holiday for the wellness of mind and body. Wi-Fi is available and free in all the bedrooms.

 

Orso Bruno (Brown Bear) Bedroom

Size: 27/30 m²

Medium sized bedrooms, all with balcony, and some with a view on the Dolomites.

Ideal for: couples or families, with one or two children, who love modern lines and warm colours that recall the fur of a brown bear (orso bruno in Italian).

Orso Bruno Cielo Deluxe Bedroom

Size: 30 m²

Bedroom with large open space designer bathroom, shower and bath designed by the starchitect Claudio Silvestrin for Ceramica Cielo; large balcony.

Ideal for:  couples that love rooms with essential lines and design features.

Bio Dolomites Essenza Bedroom

Size: 20/27 m²

These bedrooms can be transformed into one single living space with 2 bathrooms.

Ideal for: the single living space is ideal for couples that wish to enjoy the comfort provided by the eco-friendly architecture, with larch and Pinus cembra wood that offer regenerating wellbeing. The communicating space is ideal for families with one or more children, so that they can have separate rooms and everyone can enjoy their own privacy and comfort.

Bio Dolomites Bedroom

Size: 33 m²

Room with walk-in wardrobe, central wooden partition, sofa and large wooden balcony.

Ideal for: couples that love spacious rooms and the comfort of eco-friendly design; it features a large covered wooden balcony so you can enjoy the outdoor space. Ideal for families, with one or two children, that love being all together.

Bio Dolomites Giardino Bedroom

Size: 25/34 m²

 

Bedroom with walk-in wardrobe, sofa and large wooden balconies. Some bedrooms have separate toilet and bathroom.

Ideal for: couples that are looking for space and freedom; enjoy waking up with a breathtaking view of the Brenta Dolomites. One of the four rooms, the largest one (34 m2) has a double living space; this type of room is also suitable for families with one or two children.

Alpina Bedroom

Enrosadira: 26 m²/Dolomia: 22 m²/Brenta: 21 m²

Alpine style bedroom with brushed fir wood furniture.

Ideal for: couples that love the cosiness of an alpine atmosphere. Suitable for families, with one child, that are looking for all comforts in a cosy mountain style room.

Selva Piana Suite

Size: 40 m²

Alpine style room with parquet floor, walk-in wardrobe, sofa bed in a separate room and double balcony.

Ideal for: couples that like large spaces; it features a regal wooden four poster bed for sweet dreams. For families with one child that wish to have their privacy and comfortable spaces.

Croz del Re Suite

Size: 42 m²

Alpine style room with carpeted floor, two rooms, hall and double balcony.

Ideal for: couples that like having plenty of space, the freedom of reading a book of watching television in a separate living area, with a beautiful view on the Brenta Dolomites; families with one or more children, that wish to enjoy some privacy and comfort.

Ermellino Bedroom

Size: 20 m²

This is the smallest bedroom. Room with double bed (20 m2), room with French bed (15 m2). It has a balcony.

Ideal for: people travelling alone or couples that like minimalist lines.

TELEPHONE

For internal calls dial the required number directly.

9 / 13  Ricevimento – Reception
0  Linea esterna – External line
200  Spa & benessere – Spa & wellness
15  Ristorante – Restaurant
45  Bar
23  Miniclub
180  Chiamata notte – Night call

SERVICE HOURS

For internal calls dial the required number directly.

08.00 / 21.00  Ricevimento – Reception
07.45 / 10.00  Prima colazione – Breakfast
12.30 / 13.30  Pranzo – Lunch
19.30 / 20.30  Cena – Dinner
08.00 / 23.00  Bar

 

OUR SERVICES

WI-FI

You can surf with free Wi-Fi in all the hotel areas. You will receive the password from reception when you arrive.

KEY CARD

The key card for your room has a chip; any lost cards will be charged € 5.00.  Please return the key card to reception when you check-out.

SAFE

Every room is fitted with a safe. For any information, please contact reception (13). The management shall not be liable for any money, jewellery or any other valuable objects left in the rooms.

HEATING

Room temperature is set at 20 degrees. The temperature can be raised or lowered by 2-3 degrees using the thermostat (+ or -).

ROOM SERVICE

We will be happy to serve any food and drinks in your room. Room service is available on request by dialling 15 or 45; there is an extra charge of € 5.00.

SMALL/MEDIUM SIZED DOGS

We accept small/medium sized dogs in certain types of rooms only, upon request; there is an extra charge of € 10.00 per day. They are allowed in common areas, except for the restaurant and Spa.

MINI-BAR

The mini-bar has two bottles of complimentary Surgiva water, the water from Trentino.

SMOKERS

In compliance with the laws in force and with the Hotel’s regulations, we kindly ask you not to smoke in the rooms. Please note that the rooms are fitted with smoke detectors connected to an automatic alarm system.

NEWSPAPERS

The main national papers are available every morning in the hall. If you wish to receive your favourite newspaper please ask reception (at an additional cost).

FLOWERS

Reception is available to order any flowers you may require for any occasion (at an additional cost).

LIBRARY

In our small library you can find classic books, novels, thrillers, photographic books and historical-cultural books.  They are available in the reading room or you can have them in your room (please request them at reception).

CANCELLATIONS AND INSURANCE

For the final confirmation of the reservation a 30% deposit is requested, to be paid by credit card. We suggest Our Guests to take out insurance, for information and for taking out insurance: http://www.assiglobal.org/it/polizza/stornohotel-formula-partner .
In case of cancellation, the following cancellation policy will be applied: – Reservations cancelled up to 30 days before check – in: deposit is refunded, the client does not pay anything; – Reservations cancelled between 29 and 3 days before check – in: deposit is not refunded, the client pays an additional 20% of penalty (50% of the stay); – Reservations cancelled 2 days before check-in or no show: deposit is not refunded, the client pays an additional 70% of penalty (100% of the stay); in case of postponed and late arrivals or early departures, 100% of the room’s price will be charged.

NIGHT ACCESS

Your room card is enabled to open the hotel’s entrance door after midnight. Place the card on the external card reader.

CHECK-OUT

We kindly ask you to leave the room by 10.00 a.m. If you wish to check out later, please contact reception. If you leave the room after 6.00 p.m. (if it is available), we shall charge an extra day.

PAYMENT 

If you check-out outside reception hours
(8.00 a.m. –9.00 p.m.) please settle the bill the night before leaving, before 9.00 p.m. We accept credit cards, debit cards, cheques and cash up to the amount allowed by law.

SMALL GESTURES TO RESPECT THIS WONDERFUL MOUNTAIN ENVIRONMENT

Towels: please leave the towels you want to be changed on the floor.
Bathrobes are changed at an extra charge of € 5.00. In order to ensure everyone’s rest and relaxation, we ask you to respect the quiet hours in the afternoon and at night.